Service Sector

Unexpected fleet incidents can have disastrous consequences for any service sector organisation, impacting on performance and putting lone workers at risk. Video telematics provides the visibility and control needed to meet SLAs, while operating safely and efficiently. Using our Microsoft Azure-hosted, cloud-based IoT platform, companies can respond quickly to any issues and gain the insight needed to target continuous improvements.

Service companies have a duty of care responsibility to protect mobile employees when they are working remotely, especially in isolated or dangerous areas and locations. Office-based staff are alerted to any collisions, near misses and harsh driving events, while integrated panic alarms can be used to raise an immediate alert regarding an incident or threat.

Industry Challenges:

  • Meeting strict SLAs often for mission-critical environments

  • Coordinating teams of lone workers operating across multiple sites

  • The provision of highly responsive service in a safe and efficient manner

  • Growing environmental pressures placing added demands on fleet operations

Benefits of Video Telematics:

  • Reduce collisions and insurance costs

  • Enhance driver behaviour to improve road safety and fuel efficiency

  • Lone worker protection and added peace of mind that vulnerable staff are safe

  • Defend against bogus and exaggerated driving allegations

  • Reduction in accident frequency and to loss ratios, as well as faster claims resolution

VisionTrack’s systems and products are compliant with the Direct Vision Standard, Fleet Operator Recognition Scheme (FORS), Construction Logistics and Community Safety (CLOCS) and Work Related Road Risk (WRRR), as well as having wide insurance industry approvals. Our industry-leading forward-facing camera, multi-camera and mobile DVR technology also carry FCC, CE, E-mark certifications.

We have been able to switch from using separate telematics and camera systems to just one. VisionTrack provides an all-encompassing solution, making it easier for us to monitor driving behaviour through a single platform.


VisionTrack’s video telematics solutions are suitable for all service management vehicles


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More info

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