Courier & Delivery

With online retail continuing to flourish there is a growing demand for home delivery and courier services. This fast-paced distribution sector has many challenges that come with operating in congested and highly populated urban areas. Delivery drivers face a wide range of hazards that can result in costly vehicle damage while sharing busy roads with pedestrians and other vulnerable road users. The fleet risks associated with making deliveries on-time, in a safe and efficient manner have never been greater.

In the event of an incident, the driver can trigger a panic alarm, sending an instant notification back to the office or depot from the video telematics solution. At any time, it is also possible to stream live video footage from the vehicle as well as use two-way voice communication with the driver. The video is invaluable in the event of an insurance claim while helping reduce the cost and frequency of future claims.

Industry Challenges:

  • Collisions with cyclists and other road users due to rear, side, front and nearside blind spots

  • Increased risk to vulnerable road users when operating in urban areas

  • Difficulties manoeuvring in tight spaces due to lack of driver visibility

  • Increase levels of van theft and loads being stolen

  • Bogus insurance claims for vehicle or property damage

Benefits of Video Telematics:

  • Protect against false driving allegations

  • Improve driver behaviour using video and supporting vehicle data

  • Live video footage on demand for added peace of mind

  • Help investigation of collisions, robberies, assaults and theft

  • Reduction in accident frequency and to loss ratios, as well as faster claim resolution

VisionTrack’s systems and products are compliant with the Direct Vision Standard, Fleet Operator Recognition Scheme (FORS), Construction Logistics and Community Safety (CLOCS) and Work Related Road Risk (WRRR), as well as having wide insurance industry approvals. Our industry-leading forward-facing camera, multi-camera and mobile DVR technology also carry FCC, CE, E-mark certifications.

We trialled various systems and we chose VisionTrack based on the quality of video footage when compared to the others. In some cases, we couldn’t even read the number plates, which is obviously crucial for our needs.


“VisionTrack’s video telematics solutions are suitable for a wide range of courier and delivery vehicles


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More info

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